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Service That Rocks: Create Unforgettable Experiences and Turn Customers into Fans (Paperback) By Jim Knight $16.95 Add to Wish List Usually Ships From Store in 3-5 Business Days (This book cannot be returned.)	The Boutique: How to Start, Scale, and Sell a Professional Services Firm (Hardcover) By Greg Alexander $24.99 Email or call for price.	Competing Against Luck: The Story of Innovation and Customer Choice (Hardcover) By Clayton M. Christensen, Taddy Hall, Karen Dillon, David S. Duncan $29.99 Add to Wish List Usually Ships From Store in 3-5 Business Days
Sales People Think They Know Everything: (Proven Strategies to Put More Money in Your Pocket Tomorrow!) (Paperback) By Chris Lovett $22.95 Add to Wish List Usually Ships From Store in 3-5 Business Days	Managed Services in a Month: Build a Successful, Modern Computer Consulting Business in 30Days (Paperback) By Karl W. Palachuk $29.95 Add to Wish List Usually Ships From Store in 3-5 Business Days	Profit First for Microgyms (Paperback) By John Briggs $21.95 Add to Wish List Usually Ships From Store in 3-5 Business Days
The Surprise Restaurant Manager (Paperback) By Ken McGarrie, Fabio Viviani (Foreword by) $14.99 Add to Wish List Usually Ships From Store in 3-5 Business Days	Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet (Hardcover) By Ron Kaufman $24.95 Add to Wish List Usually Ships From Store in 3-5 Business Days	Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped (Hardcover) By Dean Budnick, Josh Baron $24.95 Email or call for price.
The Service Organization: How to Deliver and Lead Successful Services, Sustainably (Paperback) By Kate Tarling $22.50 Add to Wish List Usually Ships From Store in 3-5 Business Days	The Monocle Guide to Shops, Kiosks and Markets (Hardcover) By Monocle (Editor) $50.00 Add to Wish List Usually Ships From Store in 3-5 Business Days	Exam Review for Milady Standard Cosmetology (Paperback) By Milady $46.95 Email or call for price.